Privacy Policy
Last updated: August 2026 · Effective: August 2026
Your privacy matters to us. This policy explains what information planB collects, how we use it, and the choices you have. We’ve written it in plain language because we believe you deserve to understand how your data is handled.
1. Information we collect
Information you provide
When you create a planB account, we collect information you provide directly, including your name, email address, phone number, date of birth, and profile information such as a photo and bio. When you post an activity or connect with someone, we collect the content of those interactions.
Location information
planB uses your location to show you relevant people and activities nearby. We collect your approximate location when you use the app. We do not share your precise location with other users. You can control location permissions through your device settings.
Usage information
We collect information about how you use planB, including the features you use, the actions you take, and the time and frequency of your activity. This helps us improve the app and your experience.
Device information
We collect information about the device you use to access planB, including device type, operating system, unique device identifiers, and mobile network information.
2. How we use your information
To provide and improve planB
We use your information to operate the app, match you with relevant people and activities nearby, facilitate connections and conversations, and continuously improve the planB experience.
To keep you safe
We use your information to verify accounts, detect and prevent fraud, abuse, and violations of our Community Guidelines, and to respond to safety reports and support requests.
To communicate with you
We may send you notifications about activity on your account, updates to the app, and important information about planB. You can manage your notification preferences in the app settings.
4. Your rights and choices
Access and correction
You can access and update most of your profile information directly within the planB app. If you need help accessing or correcting your information, contact us at hello@planb.app.
Deletion
You can delete your planB account at any time from within the app settings. When you delete your account, we will delete your personal information in accordance with applicable law. Some information may be retained for legal or safety purposes.
Location permissions
You can control planB's access to your location through your device settings. Note that disabling location access will limit the app's ability to show you relevant nearby connections.
5. Data security
How we protect your information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security reviews.
No system is perfect
While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your planB account and to report any suspected security issues to hello@planb.app.
6. Children's privacy
Age requirement
planB is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
7. Changes to this policy
Updates
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by email. Your continued use of planB after the changes take effect constitutes your acceptance of the updated policy.
8. Contact us
Questions about privacy
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@planb.app or through our Contact page.
Have questions about this policy? Contact us and we’ll be happy to help.